Windows 8 — Disappointing Usability for Both Novice & Power Users (Jakob Nielsen’s Alertbox)

User-interface expert Dr. Jakob Nielsen objectively examines the Windows 8 UI and leaves with a bitter taste in his mouth. But it’s not beyond salvation. In summary:

*Unnecessarily complicated dual-desktop modes
*Large amount of space wastage
*Over-simplified single-window modes – reduced productivity
*Unintuitive flat-style buttons
*Large percentage of space in built-in apps allocated to ads
*Horizontal scrolling doesn’t suit desktops
*Common features/commands not discovered by users
*Traditional’ desktop mode is error-prone with touch

“As mentioned in the introduction, Windows 8 encompasses two UI styles within one product. Windows 8 on mobile devices and tablets is akin to Dr. Jekyll: a tortured soul hoping for redemption. On a regular PC, Windows 8 is Mr. Hyde: a monster that terrorizes poor office workers and strangles their productivity. Although Win8 has usability issues on tablets, there’s nothing that a modest redesign can’t fix. In fact, usability could be substantially improved by revising the application guidelines to emphasize restrained use of active tiles, higher information density, better visibility of key features, and many other usability guidelines we’ve already discovered in testing other tablets.”

Hit the link for specifics and pictures.

Windows 8 — Disappointing Usability for Both Novice & Power Users (Jakob Nielsen’s Alertbox)

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